At Resource Innovations Incorporated our name is our trademark of quality, professionalism and depicts the service we provide.

Employee Relations Consulting

What our Small Business Clients have to SAY…

I was very relieved to find RII who could handle the many issues that came up over the years for questions that did not require the expertise of a lawyer. At first, we used their specialized services, such as outplacement and assistance with major layoffs. They soon became an important member of our HR Department working on policy manuals, manager training, assisting with challenging employee performance reviews, and responding to our regular panic situations when we needed their support. They also made sure we were aware of new and changing issues in the laws that might have an impact on our policies or procedures. RII is very professional in both the quality and timeliness of their work. RII actually exceeded my expectations. I would not hesitate to call on Resource Innovations again if I found myself in need of their services. Charlotte King, Cheryl Lynn Dratler and their staff are not only very professional, they are very nice people who are a pleasure to work with.

Baader Food Processing Machinery Company

Over the past several years, Charlotte and her company (RII) have served as a reliable and confidential resource for Harris Dermatology and our growing human resource needs. At the inception of our relationship, Charlotte ’s expertise was called upon for many issues, including updating and implementing our staff organizational structure and employee handbook. In the more recent past, RII has provided us with numerous staff training programs, including individual staff management training, recruitment and hiring procedures. Through our strategic alliance with RII, we have been able to operate as though we have a highly effective and efficient human resources department. RII has not only served as a valuable resource to our company, but they have done so in a professional, pleasant and responsive manner. They are a pleasure to work with!

Harris Dermatology

We have been working with Resource Innovations for almost three years. They serve primarily as our HR function. I have found this to be very effective and efficient having such a skilled resource at a mere fraction of what it would cost to have a Human Resources professional on my staff.

Columbus Hospice

We have been using Resource Innovations as our Human Resource Consultants, assisting us with a full range of situations. They are extremely dependable, and the quality and timeliness of their work is excellent. I just wish we had found them sooner—they have met our expectations and more! Charlotte King and Cheryl Lynn Dratler are the epitome of professionalism. They are extremely knowledgeable and extremely efficient. I highly recommend them for any services a company may require.

EarthMark Companies

Over the last ten years, Charlotte and her company have served our needs in multiple ways. For the first few years, Charlotte assisted us with day-to-day Human Resource Director responsibilities and effectively supervised the HR staff. As we have evolved into a much larger organization, our needs grew to using her skill at a much more complex and strategic level. She directly assists the management group with particularly difficult or sensitive Human Resource issues and serves as an advisor to the CEO and senior management. She coaches and mentors our Human Resources Director and staff and provides one-on-one development to all managers with the organization. Charlotte continuously exceeds expectations and helps us effectively review future needs. Because RII has remained flexible to meet our goals, we have been pleased to use their services over a long period of time. They have successfully served as a valuable and confidential resource and support for Hope Hospice through the years.

Hope Hospice and Palliative Care

Resource Innovations Incorporated is an employee relations/human resource-consulting firm providing human resource executive and generalist services, training, and employee relations guidance. As a full service employee relations firm, we provide a diverse range of human resource consulting services to meet employer needs. These services may be rendered, whole or in part, by telephone, e-mail, fax, or in person.

Our services are targeted to share our human resources knowledge and expertise, respond quickly to employee issues, review legal HR compliance, and support the individual(s) who wear the “HR Hat” in the company, thus meeting the many needs of our clients as it relates to the employee-side of the business. As an external, third party our small business clients feel that we successfully support the company’s goals in an efficient and effective manner.

We recognize that we are unique in our approach in that we exclusively serve only a select number of clients through our Small Business Services. Our purpose is to concentrate on being your human resources business partner. We work mutually with you to determine if Resource Innovations Incorporated is a fit for the support and service you seek. We work with you, the executive and/or business owner, initiating a strong, effective link between your needs and our service.

RII offers four levels of service to meet the needs of our business community. This allows your company to select the most value-added service for an excellent fit with your company goals.

· Project Focused. Provides a basic start-up package for the small business. This includes employee handbook design along with the key forms and procedures important for HR Start-Up. As an added service, when desired, RII conducts a comprehensive HR Review/Audit of your human resource practices providing you with recommendations on how to move your human resources development forward.

· Project Focused. Offers confidential executive coaching and/or individual manager development with an emphasis on developing, enhancing or improving leadership skills of key management staff for growth and success

· Serve as a confidential advisor to your company to generate ideas regarding human resources development, leadership, and facilitate problem resolution of employee issues. Consultation is provided via telephone and/or email. Interviewing strategies, candidate selection, employment relationship challenges, and employee exit planning are included in this service option.

· This service incorporates all components of Levels 1 through 3, PLUS much more…including coordination and oversight of your human resources.

· We combine the expertise of comprehensive executive human resources management services with your goals and philosophies. Because this level of service is exclusively created to incorporate your preferences, we request that we personally meet with you to understand desires, needs, and bottom-line expectations.

Thank you for taking the time to review our material. Should you desire, it would be our pleasure to explore ways in which we may serve as an extension of your human resources!

Career	Training	Small Business	Staff